Job Description

Job description

This position is responsible for building dedicated key account relationships with customers.

Key Responsibility for CRM Executive :

Should have good business communication skill-Oral and Written Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements Should have a pleasing personality to interact with customer Creating customer delight experience while onboarding new customers Thorough knowledge of real estate processes of the customer lifecycle from start till end Ensure timely completion of tasks given by head of department and management Coordination with bankers, channel partners, internal team, and other departments Ensure timely receipts and scrutiny of the documents required for booking, allotment, NOC and agreement creation from the customers and To ensure that the collection targets are met. Coordinate for Preparing the Sale of Agreement and getting it stamped and Registered by coordinating with the clients and the consultant who does the Registration. Coordinating with bankers for initial approval of projects and coordinating with the Home Loans from the various banks or bankers agent. Follow up for the payments & documents that are due from the customers and maintaining excellent service quality at the point of inquiry and follow-ups. To ensure that all the records are properly maintained and easily accessible. To feed-in data in the appropriate system and report promptly on the shortfalls in inquiries that may lead to a shortfall in overall performance of the team. To ensure that follow-up schedules and deadlines are met, assist in providing the final possession of the flat to the buyers. Replying to customers via email, messages, etc.

Key Skills for CRM Executive :

Should be mature and well dress Minimum 1 year experience from Real Estate Industry Excellent communication Confident in approach Good computer knowledge and good at presentation Efficient and sincere towards the responsibilities undertaken in the job.
Job Type: Full-time

Pay: ?15,000.00 - ?50,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Ability to commute/relocate:

Borivali West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

total work: 3 years (Required)
Work Location: In person