Job Description

- CRM Executive / CRM Assistant

We are looking for a proactive and customer-focused

CRM Executive

to manage customer interactions, maintain CRM data, and support smooth coordination between teams. The ideal candidate should be organized, communicative, and comfortable handling client queries.

Key Responsibilities:

Manage and update customer information in the CRM system Handle inbound and outbound customer communication (calls, emails, messages) Resolve customer queries and ensure timely follow-ups Coordinate with sales, support, and operations teams for customer requirements Track customer interactions and prepare daily/weekly reports Assist in customer onboarding and documentation Maintain high levels of customer satisfaction and service quality

Skills & Qualifications:

Any degree (preferred: BBA/B.Com/B.Sc) Good communication and interpersonal skills Basic computer knowledge (MS Office, CRM tools) Strong follow-up and organizational skills Ability to handle customer concerns calmly and professionally

Experience:

Fresher or 0-2 years (Both can apply)

Job Type: Full-time

Pay: ?11,300.84 - ?21,129.49 per month

Work Location: In person