Job Description

Responsibilities:

Responding to customer inquiries via phone, email, and chat in a timely and professional manner Identifying and assessing customer needs to provide effective solutions and recommendations Handling customer complaints and ensuring timely resolution Updating customer information in the company database (fresh desk) Maintaining a positive, empathetic, and professional attitude toward customers at all times Collaborating with internal teams to ensure customer satisfaction and retention Continuously improving customer service skills through training and development opportunities Generate revenue through online sales. Collaborations with makeup artist, event management, and photographers. Arrange Collab photoshoots with models instutional orders with schools and collages.
Requirements:

Bachelor's degree or equivalent experience in a related field Excellent communication skills in Kannada and English, both written and verbal Strong customer service and problem-solving skills Ability to multitask and prioritize in a fast-paced environment Proficient in Microsoft Office and CRM software Ability to work flexible hours, including weekends and holidays if required
If you are passionate about providing exceptional customer service and enjoy working in a dynamic and fast-paced environment, we encourage you to apply for this exciting opportunity.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Supplemental Pay:

Commission pay
Ability to commute/relocate:

Cochin, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 3 years (Preferred)
Work Location: In person