Job Description

Career Category Information SystemsJoin Amgenxe2x80x99s Mission of Serving PatientsAt Amgen, if you feel like youxe2x80x99re part of something bigger, itxe2x80x99s because you are. Our shared missionxe2x80x94to serve patients living with serious illnessesxe2x80x94drives all that we do.Since 1980, wexe2x80x99ve helped pioneer the world of biotech in our fight against the worldxe2x80x99s toughest diseases. With our focus on four therapeutic areas xe2x80x93Oncology, Inflammation, General Medicine, and Rare Diseasexe2x80x93 we reach millions of patients each year. As a member of the Amgen team, youxe2x80x99ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youxe2x80x99ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.CRM Engineer - Veeva/SalesforceWhat you will doLetxe2x80x99s do this. Letxe2x80x99s change the world. In this vital role you will require extensive experience with Salesforce, particularly in the Veeva CRM ecosystem, and possess a solid grasp of the pharmaceutical or life sciences industry. The Salesforce Veeva CRM Engineer will be responsible for the implementation, customization, maintenance, and optimization of Veeva CRM solutions to support our business goals. The Veeva CRM Engineer will collaborate closely with business stakeholders, Salesforce administrators, and other development teams to ensure that Veeva CRM meets the organization's requirements while adhering to industry standards and best practices.Roles & Responsibilities:Develop and customize Veeva CRM solutions built on the Salesforce platform to meet business requirements.Design and implement custom Apex code, Visualforce pages, Lightning components, and other Salesforce customizations within Veeva CRM.Work with Veeva Vault, and other Veeva modules to create and manage solutions that streamline customer and sales processes.Implement business logic and workflows using Apex, Flow, and other Salesforce automation tools.Design and develop custom objects, workflows, page layouts, and reports in Veeva CRM.Develop and enhance Lightning Web Components (LWC) and Aura Components to improve user experience and interface design.Integrate Veeva CRM with external systems and third-party tools using RESTful APIs, SOAP APIs, and other integration patterns.Ensure smooth data flow between Veeva CRM, Salesforce, and other enterprise applications while maintaining data integrity and compliance.Follow Salesforce and Veeva CRM best practices and coding standards for customization, development, and testing.Adhere to governance practices and guidelines in order to maintain system scalability, reliability, and security.Diagnose and resolve issues related to Apex code, Visualforce, Lightning components, and system integrations.Provide ongoing support for Veeva CRM and Salesforce, troubleshooting and resolving performance issues, bugs, and enhancement requests.Work with business analysts, stakeholders, and other team members to gather business requirements and translate them into technical solutions.Collaborate with Salesforce admins, system architects, and other developers to ensure seamless integration and deployment of solutions.What we expect of youWe are all different, yet we all use our unique contributions to serve patients.Basic Qualifications:Masterxe2x80x99s degree and 1 to 3 years of Computer Science, IT or related field experience ORBachelorxe2x80x99s degree and 3 to 5 years of Computer Science, IT or related field experience ORDiploma and 7 to 9 years of Computer Science, IT or related field experiencePreferred Qualifications:Must-Have SkillsSolid grasp of software development methodologies, including Agile and ScrumCustomize and improve Salesforce Veeva CRM applications based on business requirements, using Apex, Visualforce, Lightning Web Components, and other Salesforce tools.Experience working in a DevOps environment, which involves designing, developing and maintaining software applications and solutions that meet business needs.Good communication skills, with the ability to work effectively with multi-functional teams.Good-to-Have Skills:Familiarity of Salesforce Apex, Visualforce, and Lightning components is a plus.Professional Certifications:Relevant certifications such as Veeva CRM and Salesforce Administrator (highly desirable)SAFexc2xae for Teams certification (preferred)Soft Skills:Excellent analytical and troubleshooting skillsStrong verbal and written communication skillsAbility to work effectively with global, virtual teamsHigh degree of initiative and self-motivationAbility to handle multiple priorities successfullyTeam-oriented, with a focus on achieving team goalsShift Information:This position requires you to work a later shift and will be assigned to the second shift. Candidates must be willing and able to work during evening shifts, as required based on business requirements.What you can expect of usAs we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, wexe2x80x99ll support your journey every step of the way.In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.Apply now and make a lasting impact with the Amgen team.careers.amgen.comAs an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation..

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