Job Description

About the Role

We are seeking a

detail-oriented and proactive CRM & Database Manager

to oversee our patient, prospect, and marketing databases in the dental industry.
The ideal candidate will leverage

Odoo CRM

to ensure data accuracy, streamline workflows, and support effective

patient engagement, marketing campaigns, and overall business growth

.

Key Responsibilities

Manage and maintain the

Odoo CRM

system, ensuring accurate records of customers, leads, and prospects. Update and maintain

customer and prospect databases

, including contact information, treatment history, and communication logs.

Segment data

for targeted marketing campaigns, appointment reminders, promotions, and retention activities. Generate

reports and dashboards

to monitor engagement, lead conversion, and marketing performance. Collaborate closely with the

marketing team

to plan, track, and measure campaign ROI. Ensure

data accuracy, completeness, and confidentiality

, in full compliance with healthcare data protection standards. Conduct

regular database audits

to remove duplicates, correct inconsistencies, and enhance data quality.

Train staff

on Odoo CRM usage, best practices, and efficient workflows. Identify and implement

automation opportunities

in customer management and marketing processes.

Requirements

Bachelor's degree in

Marketing, Business Administration, Healthcare Administration

, or a related field. Proven experience managing

CRM systems (preferably Odoo CRM)

. Strong knowledge of

database management, segmentation, and data hygiene

. Analytical mindset with the ability to turn data into actionable insights. Excellent

organizational skills

and attention to detail. Strong

communication and collaboration

skills for working with clinical and marketing teams. Familiarity with

email marketing platforms

and campaign automation tools. Ability to handle

sensitive patient data

with discretion and confidentiality.

Preferred Qualifications

Experience in the

dental or healthcare

industry. Background in

marketing analytics and campaign performance reporting

. Working knowledge of

SQL

or data analytics tools is a plus.
Job Types: Full-time, Permanent

Pay: From ?30,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Work Location: In person