Crm & Customer Engagement Executive

Year    TN, IN, India

Job Description

We are looking for a

CRM & Customer Engagement Executive

to manage our CRM system and handle customer communication through

WhatsApp, SMS, and RCS

. The role also includes

data filtering, follow-up calls, and reporting

to support sales and marketing activities.

Key Responsibilities



Manage and update customer data in the CRM portal Send

WhatsApp, SMS, and RCS campaigns

Filter and segment CRM data as per requirements Make

tele-calling follow-ups

with customers Track responses and update lead status Prepare

reports

for analysis

Requirements



Basic experience with

CRM tools

Knowledge of

WhatsApp / SMS marketing

Good communication skills (Tamil & English preferred) Good knowledge of

Excel or Google Sheets

Experience in tele-calling or customer support is a plus

Who Can Apply



Freshers with basic CRM/communication knowledge Candidates with retail, customer service, or marketing experience
Job Type: Full-time

Pay: From ?13,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD5103102
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year