Job Description

Key Responsibilities:

Lead & Client Management:

Nurture marketing leads, conduct cold calls, manage existing client databases, and resolve queries.

Sales Process:

Convert leads into prospects, coordinate with sales teams (ASMs), manage sales trackers, and identify new opportunities.

Customer Experience:

Ensure satisfaction by acting as a bridge between marketing, sales, and operations for smooth project handover and support.

Data & Reporting:

Maintain accurate CRM data, analyze customer behavior, build dashboards, and report on performance.

Technical Support (Civil Focus):

Provide technical info, conduct site visits, offer training on civil products (like concrete/materials), and ensure quality control coordination.
Key Skills & Qualifications:

Experience with CRM software (Salesforce, Dynamics 365). Strong communication, negotiation, and analytical skills. Understanding of civil engineering/construction processes (beneficial). Data management, customer journey mapping, and marketing campaign support.
Sample Job Titles:

CRM Executive (Civil/Construction) CRM Manager (Construction Materials) Technical Service Engineer (CRM Focus) Sales Executive (Real Estate/Civil Projects)
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement
Application Question(s):

Vehicle is mendatory laptop is mandatory
Education:

Bachelor's (Required)
Location:

Panchkula, Haryana (134114) (Required)
Willingness to travel:

75% (Required)
Work Location: In person