Crm And Operations

Year    TN, IN, India

Job Description

Key ResponsibilitiesPatient Interaction & Support



Greet patients professionally and ensure a warm clinic experience. Assist patients with appointment scheduling, rescheduling, and reminders. Explain clinic services, procedures, and treatment flow clearly (training will be provided).

Client Relationship Management



Build and maintain strong relationships with patients. Handle patient queries, concerns, and feedback politely and efficiently. Ensure follow-up calls/messages after consultations and treatments.

Consultation & Treatment Coordination



Coordinate between doctors, therapists, and patients for smooth treatment flow. Ensure patients are guided properly before, during, and after procedures. Maintain accurate patient records and follow-up schedules.

Conversion & Support (Training Provided)



Assist in converting consultations into treatment plans through clear communication. Support the clinic team in achieving daily and monthly patient conversion targets. Educate patients about available packages, offers, and ongoing treatments.

Documentation & Reporting



Update patient details in CRM / clinic software. Maintain appointment registers and follow-up logs. Share daily updates with the clinic manager or reporting head.

Required Skills & Qualifications



Graduate or Diploma (any discipline). Freshers are welcome. Good communication skills in English and local language. Pleasant personality and patient-friendly attitude. Basic computer knowledge (MS Excel, email, clinic software). Willingness to learn and adapt in a clinical environment.
Job Type: Full-time

Pay: ?20,000.00 - ?75,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD5110012
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year