Job Description

We are looking for a PTC Creo Specialist to provide expert-level technical support for our Creo (Pro/ENGINEER) software solutions. As a Technical Support Engineer, you will troubleshoot complex CAD issues, optimize modelling workflows, and ensure customer success with PTC's product suite. The ideal candidate has hands-on Creo experience, strong mechanical design knowledge, and a passion for solving challenging technical problems.

Key Responsibilities

Technical Support & Troubleshooting

Resolve 90%+ of Creo-related cases

Diagnose and fix:

Modelling failures (feature regeneration, import/export errors)

Assembly constraints and mechanism design issues

Drawing and detailing problems (views, annotations, GD&T)

Performance optimization for large assemblies

License configuration and installation challenges

Product Expertise Development

Maintain PTC Creo Certification (current or obtain within 3 months)

Master advanced Creo modules:

Simulate (FEA integration), Parametric and Direct Modelling

Tool Design and Manufacturing extensions, Windchill PLM integration

Customer Success & Advocacy

Technical Collaboration

Partner with PTC Technical Account Managers on:

Support sales teams

Qualifications & Requirements

Education:

BE in Mechanical Engineering or equivalent

PTC Creo Professional Certification (preferred)

Application Requirements:

Sample Creo model demonstrating complex feature creation

Description of most challenging Creo issue resolved

Contact: - hr@invensyscadsolutions.in

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?35,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person