Job Description

JOB DESCRIPTION

• Excellent verbal and written communication skills, leadership skills, decision making, problem solving skills and strong stake-holder management
• Excellent analytical skills, with the ability to create and process financial spreadsheets
• Assembling and summarizing data to structure sophisticated reports on financial status and risks
• Providing leadership, guidance, and support to credit support services staff to ensure a high level of service delivery and customer satisfaction.
• Manage resources and capacity across multiple projects simultaneously and ensure optimum utilization of resources with NIL impact to business operations
• Identifying situations where escalation is warranted and the ability to take action quickly in a high-risk and complex subject matter environment
• Prepare KPIs, KRIs, and publish the data on a regular basis to Senior Leaders. Present the data to the Management

Required Qualifications, Skills and Capabilities

• Bachelors or Master\xe2\x80\x99s Degree (e.g. B.COM, BBA, MBA, MCA, etc.) with 11 years of post-qualification experience or Graduate with Minimum of 13 years of work experience in a financial institution or managing people in a corporate setting
• Experience and Strong working knowledge of various aspects of banking products such as, Client Onboarding, AML, Credit, Loan operations, Underwriting or Investment Banking knowledge is preferable
• Manage 20 + team members and provide regular coaching sessions and feedback and responsible for their career progression
• Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met

- Leadership - adapts to a changing environment, monitor progress and timely deliver the results. Enthusiastic, self-motivated and effective under pressure.

• Accountability \xe2\x80\x93 proven ability to support execution of deliverables / projects. Seeks ways to increase efficiency and effectiveness of work performed. Willing to take personal responsibility/accountability.
• Project management experience, including identifying steps needed to complete project, executing major milestones, summarizing findings, and presenting to senior management.

Preferred Qualifications,

• Strong influencing, negotiation and facilitation skills with the ability to foster and maintain collaborative relationships with multiple stakeholders
• Strong organization, attention to detail, time management, planning skills and the ability to handle multiple competing priorities
• Demonstrated ability to communicate effectively to multiple levels of management, both written and verbal
• Well informed in current financial subjects, accounting, tax laws, money market and business environments

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\xe2\x80\x99s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\xe2\x80\x99 and employees\xe2\x80\x99 religious practices and beliefs, as well as any mental health or physical disability needs.


ABOUT THE TEAM

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.



Operations teams develop and manage innovative, secure service solutions to meet clients\xe2\x80\x99 needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.