Job Description

Key Responsibilities and Duties

Debt Collection: Proactively monitor and manage customer accounts to ensure timely payments, and chase overdue invoices via phone, email, and letters.

Credit Assessment: Evaluate the creditworthiness of potential and existing customers by conducting credit checks and analysing financial data and payment history.

Policy Implementation: Set and manage credit limits and payment terms in line with company policy, and help develop and implement effective credit control procedures.

Account Management: Reconcile complex accounts, resolve billing inquiries and disputes, and ensure all customer records are accurate and up-to-date in accounting systems.

Relationship Management: Build and maintain strong, professional relationships with customers to facilitate smooth account operation and payment collection.

Negotiation: Negotiate payment plans and terms with customers who have difficulty paying their debts.

Reporting: Generate regular reports on accounts receivable, collections activity, and credit risk for management, highlighting potential problems.

Required Skills and Qualifications

Education: A bachelor's degree in Finance, Accounting, Business, or a related field is typically required.

Experience: Proven experience (often 2-3 years) in a credit control or accounts receivable environment is usually necessary.

Technical Skills: Proficiency in using financial software and large ERP systems (e.g., SAP, Sage).

Strong knowledge of Microsoft Office, particularly Excel. Excellent numerical and data entry skills with high attention to detail.

Soft Skills:

Excellent communication and negotiation skills, with a professional and calm manner for handling difficult conversations.

Strong analytical and problem-solving abilities to assess financial risks and resolve disputes.

Strong organizational and time management skills to prioritize a demanding workload and meet deadlines.

Persistence, determination, and the ability to work under pressure.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Provident Fund
Ability to commute/relocate:

Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Bachelor's (Preferred)
Experience:

work: 2 years (Preferred)
Language:

Hindi (Preferred)
Location:

Chennai, Tamil Nadu (Preferred)
Work Location: In person

Expected Start Date: 02/11/2025