Job Description

About Us
Location - Hyderabad, India
Department - Finance Operations
Level - Executive
Working Pattern - Work from office.
Benefits -
Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out!
Join Ideagen India as a highly motivated and skilled Credit Controller and be a pivotal part of our newly established shared service finance team in India. The successful candidate will be a key player in the credit control function, ensuring timely payments from customers, and minimizing bad debts across the Group. The role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Responsibilities

• Account Management: Take charge of managing a diverse portfolio of client accounts to ensure prompt collection of outstanding invoices and contribute to our financial success.
• Client Communication: Contact clients via phone, email, and written correspondence to follow up on overdue payments.
• Payment Arrangements: Negotiate payment plans and settlements with clients to facilitate the collection process.
• Billing Disputes: Collaborate effectively with internal departments and clients to proactively resolve billing and payment disputes, ensuring accuracy and satisfaction.
• Documentation: Maintain accurate and up-to-date records of all collection activities, including communication logs, payment status, and dispute resolutions.
• Reporting: Prepare regular reports on the status of accounts receivable and collection efforts for management review.
• Compliance: Ensure all collection activities comply with relevant laws, regulations, and company policies.
• Customer Relations: Build and maintain positive relationships with clients while effectively managing and collecting outstanding debts.
• Process Improvement: Identify and recommend improvements to the collection process to enhance efficiency and effectiveness.

Skills and Experience

• Education: A Bachelor's degree in Finance, Accounting, Business Administration, or a related field is preferred, showcasing your educational foundation for success in this role.
• Experience: Bring your minimum of 3-4 years of relevant experience in collections, accounts receivable, or a related field to this dynamic role and make a difference.
• Skills:

• Strong communication and interpersonal skills.
• Excellent negotiation and problem-solving abilities.
• Attention to detail and strong organizational skills.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with accounting software.
• Ability to work independently and manage multiple tasks simultaneously.
• Knowledge: Understanding of accounting principles, billing procedures, and collection laws and regulations.

Additional Requirements:

• Work Environment: Ability to work in a fast-paced environment with a high volume of transactions.
• Professionalism: Exhibit a strong commitment to professionalism and integrity in all interactions, as we value these principles at Ideagen.
• Customer Focus: Commitment to providing excellent customer service and maintaining positive client relationships.

About Ideagen
Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.
We're building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you'll thrive at Ideagen!
What is next?
If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.
To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.
At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.
Enhance your career and make the world a safer place!
#LI-FullTime

Skills Required