Job Description

LSEG is a leading global financial markets infrastructure and data provider. We play a vital social and economic role in the world's financial system.
With our open approach, trusted expertise and global scale, we enable the sustainable growth and stability of our customers and their communities. We are leaders in data and analytics; capital formation and trade execution; and clearing and risk management.
Position Title: Credit Controller for Middle East, based in Bangalore, India
It is offered on local terms and conditions. Location: Bangalore, India.
We offer a challenging job in a fast-growing environment that is driven by continuous developments and improvements, in which you can play an important role.
JOB DESCRIPTION - DUTIES AND RESPONSIBILITIES
Operate all established collection procedures using initiative, imagination, and flexibility to achieve targeted expectations/results while promoting customer good will.
To make contact with customers regarding all unpaid items, following up communications frequently executing global LSEG collection guidelines as per credit management engagement model and collection treatment plans.
To anticipate developments and to identify accounts that requires special attention and act decisively to resolve difficulties, disputes, and consulting management where appropriate.
To develop and maintain harmonious and effective working relationships with all customers, departmental order management, Finance and Sales colleagues in EMEA and Bangalore.
To promote and develop the involvement of the credit control department in segment sales and marketing activities.
To assist with the design and production of SOX reports and revenue provision reports for management. To assist with special projects as and when required.
Drive continuous improvements in terms of DSO, resolving incomplete cash/unapplied receipts, and reducing aged debts.
PERSON SPECIFICATION - REQUIRED SKILLS AND EDUCATION
Essential

• Excellent Arabic verbal and written skills as you will be managing customers in the UAE.
• Excellent English verbal and written skills.
• Excellent customer services experience.

Desirable:

• All round solid international Credit Management experience.
• Strong detail handling skills and Excel skills.
• Ability to understand customer and revenue impact with credit control related activities.
• Knows when to escalate appropriately when involved in a process chain.

At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
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Skills Required