Job Description

1. Billing & Documentation

Prepare and issue accurate customer invoices in line with sales contracts and company policy. Coordinate with Sales, Operations, and Accounts teams to ensure all billing details are verified and approved before submission. Maintain systematic records of invoices, delivery proofs, and supporting documentation for audit and reconciliation. Track unbilled transactions and ensure timely conversion into invoices.

2. Credit Control & Recovery Management

Monitor and review customer accounts regularly to identify overdue payments. Conduct

daily follow-ups with clients through calls, emails, and official correspondence

to ensure timely recovery of dues. Maintain continuous communication with clients to resolve payment discrepancies or disputes. Prepare and send

payment reminders, outstanding statements, and escalation letters

for delayed accounts. Coordinate with internal departments (Sales, Operations, Finance) for pending payment updates and client commitments. Conduct

periodic visits or virtual meetings

with major clients for recovery discussions when necessary. Maintain a

recovery tracker

with payment follow-up status, promised dates, and actual receipts. Support management in identifying

slow-paying or high-risk customers

and recommend corrective actions. Escalate critical overdue cases to management for legal or senior-level intervention when required.

3. Account Reconciliation & Reporting

Reconcile customer accounts and update payment status on a regular basis. Ensure all receipts are recorded accurately against relevant invoices. Prepare daily / weekly outstanding reports and submit to management. Maintain Ageing Analysis and monitor overdue trends. Assist in month-end closing and AR reconciliation.

4. Compliance & Continuous Improvement

Ensure adherence to company credit policy and collection guidelines. Support in defining customer credit limits and payment terms. Propose improvements in billing, recovery, and credit management processes. Ensure all communication and recovery actions are properly documented for audit purposes.

Key Skills & Competencies:

Excellent communication, negotiation, and interpersonal skills. Strong ability to handle client discussions confidently and professionally. Proactive approach in follow-ups and recovery management. Attention to detail and high accuracy in billing. Good knowledge of MS Excel, ERP systems, and accounting software (Tally / SAP). Ability to work independently and under pressure to meet deadlines.
Job Types: Full-time, Part-time

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Provident Fund Work from home
Work Location: In person