The Credit Control Executive is responsible for monitoring customer accounts, ensuring timely collection of payments, maintaining accurate receivables records, and reducing overdue outstanding. The role requires strong coordination with the sales, operations, and customer service teams to ensure smooth financial flow and credit discipline.
Key Responsibilities:
Monitor customer outstanding balances and ensure timely follow-up for payments.
Coordinate with the Sales and Customer Experience teams regarding overdue invoices, payment commitments, and credit terms.
Maintain and update the Accounts Receivable (AR) ledger accurately.
Send regular payment reminders through email or calls and share statements of account with customers.
Reconcile customer accounts and resolve discrepancies in billing or receipts.
Prepare daily / weekly collection reports and share updates with management.
Support the finance team in reviewing customer credit limits and payment terms.
Assist in managing credit risk by identifying and reporting delayed or high-risk accounts.
Ensure all receipts are properly recorded and matched with invoices.
Maintain a professional approach in all communication with clients.
Skills & Qualifications:
Bachelor's degree in Commerce / Finance / Accounting.
2-5 years of experience in credit control, receivables, or collection management.
Good understanding of accounting principles and financial documentation.
Proficient in MS Excel and accounting software (e.g., Tally, Zoho Books, ERP).
Excellent communication and negotiation skills.
Strong attention to detail and ability to handle multiple accounts simultaneously.