Job Description

Introduction

The Economist Group is a global media and information-services company who exist to champion
progress with customers currently spread across 159 countries and an active subscriber base of 1.2
million. We provide individuals and organisations with the expertise, insights and perspective to press
forward.
The Finance team's vision is to partner with the Group in driving profitable growth, through finance
excellence. We support our businesses to make effective commercial and operational decisions;
provide information and analysis to management and the Board to support strategic decisions; manage
working capital to quickly convert profit into cash; develop and maintain a strong control environment to
comply with legal, statutory and tax legislation in all territories we operate in.
With over 100 Finance professionals operating from offices in London, New York, Hong Kong &
Gurugram, we are rapidly building a substantial presence in Gurugram to become our largest finance
hub. You will be joining our global organisation at a pivotal moment, working with finance and business
colleagues from around the globe to deliver the Finance vision.
The Business:
- an iconic brand with a history dating back 179 years
- a truly global business with customers in over 150 countries
- a unique combination of B2B and B2C Businesses
The Finance Team:
- be part of our Finance Transformation programme, reshaping our processes and the
technology we use
- work closely with finance and business colleagues from around the globe
- ability to influence in an organisation of 1,600 people
The role
Currently we are looking for an experienced Credit Control Administrator to work with the Group's global
Credit Control Team in Gurugram, the Group's second largest office. The focus of the role will be in
supporting the Gurugram based Credit team and formalising processes transitioned from local teams.
The position will report into the Credit Control Manager and will also form a close working partnership
with the Credit Controllers, sales people, Billing team, the Global Process Owners for Credit Control

based in London and Regional Finance Gatekeepers in London, New York and Hong Kong. The role
will cover requirements from the group globally, particularly requests from New York and London. As
such, while the role is based on local hours (9:00-5:30pm in Gurugram) some flexibility will be required
to cover day-to-day contact with colleagues in other global offices.
Products and services sold by Group business
The Economist
The Economist sells direct subscriptions to a largely B2C audience on monthly, quarterly and annual
renewal cycles collecting cash via Credit card, Paypal, direct debit payment methods. It receives cash
from B2C customers sold via 3rd party agents and digital 3rd party e-commerce platforms (e.g. Apple,
Amazon, Google). It also sells bulk subscriptions to B2B customers invoiced through Accounts
Receivable and one-off print copies of The Economist on the newsstand managed by 3rd party regional
distributors in US, UK, EMEA and Asia.
Economist Intelligence
Economist Intelligence sells subscriptions to information and content delivered through its website to a
B2B audience. These subscriptions are both invoiced to customers on credit terms and sold as one-off
purchases of content via an online store. It also invoices individuals and companies for memberships to
its Corporate Networks and for Research programmes conducted on behalf of clients.
Economist Impact: Partnerships & Events
Economist Impact Partnerships sells Advertising Services and Content used for Marketing and Market
Research Purposes to B2B organisations. Advertising is delivered through display adverts in the print
and digital editions of The Economist and as web advertising on Economist.com. Advertising is invoiced
to clients on credit terms though some advertising is sold using Programmatic exchanges and or
through self-billing arrangements on 3rd party digital applications. Content is delivered as Research,
White Papers and is invoiced to clients throughout the lifecycle of a content programme. The Economist
Impact Events business holds conferences and meetings both in-person and virtual and generates
sales from sponsorship, exhibitor packages and from delegate fees. Sales are either invoiced on credit
terms or are sold via an event booking system where delegates pay by credit card.
All the above revenue streams are sold as part of Group sales where clients contract with the Group to
deliver global media campaigns that bundle the group's products and services. The Group makes sales
to many countries worldwide from legal entities based in the UK, US, Hong Kong, Singapore, China and
Brazil in many different currencies. Where possible sales are made by its global contracting entity.

Accountabilities

Managing client on boarding

? Completing or supporting the commercial teams in completing vendor supplier forms and
questionnaires for new client accounts
? Coordinate the supply of relevant supporting documentation (tax forms, bank letters or
statements, Certificates of Incorporation, VAT Certificates, Residency Certificates and Form
MOD.21 RFI) as necessary
Managing client portals including registration for new clients
? Create Portal accounts as part of the client on boarding process where necessary
? Follow up for registration to ensure the account is created and any purchase order
requirements to enable billing are fulfilled
? Upload sales invoices into existing or new client portals as required
? Monitoring the payment status for uploaded invoices to liaise with credit controllers
Own Accounts Receivable processing
? Support and process withholding tax balances for clearing
? Work with accounting and billing teams to reconcile Programmatic deals and transaction
postings
? Inter Company and Group Sales journaling to the general ledger
? Account Receivable cleansing and matching of receipts
? Journal cross company incoming cash receipts supporting the cashiering team
? Manage cash balances for fees and currency effects that follow on from cashiering postings
unable to be cleared by the cashiering team at point of entry
? Manage Accounts Receivable and Accounts Payable Contra transactions (barter deals & Asia
circulation accounts)
? Claim manual credit card payments through the credit card virtual terminal
? Manage the administration surrounding Accounts Receivable refunds
Supporting the Credit Manager and Credit Controllers
? Support the Credit Manager in periodical reporting processes
? Support the Credit Manager and Credit Controllers on any adhoc tasks

Experience, skills and professional attributes

Education and training
- Strong academics
? Previous work experience
- Experience within a credit control team in a commercial organisation, preferably Media
industry, understanding core administration tasks requiring focus
- Exposure with hands on experience working with 3 rd party client accounts receivable
portals
- Supporting multiple business channels with diverse revenue streams
- Working with cross functional finance stakeholder
- Understand accounting principles managing finance postings in an ERP system
? Technology
- MS Office, Intermediate to Advanced Excel
- Credit Management system
- ERP (PeopleSoft (preferred))

? Languages
- English
-? Key skills
- Good communicator both verbally and in writing
- Developing relationships with internal and external contacts
- Excellent time management
? Personal attributes
- Hands-on approach
- Pro-active and responsive
- Consultative and transparent
? Interpersonal skills
- Ability to build networks and work with stakeholders and in teams