Job Description

1. Sales Performance Monitoring

Track daily, weekly and monthly credit card sales performance Monitor key metrics including leads, applications, approvals, activations and revenue Identify performance gaps at executive, team and channel level

2. Productivity and Conversion Improvement

Analyze lead to approval and approval to activation ratios Design action plans to improve productivity and conversions Support team leaders and managers with performance insights

3. MIS, Reporting and Data Accuracy

Maintain accurate and timely MIS for credit card DSA vertical Create dashboards for management review Ensure data accuracy across CRM, trackers and bank reports

4. Target Setting and Performance Reviews

Assist in setting realistic targets for teams and individuals Conduct regular performance review meetings Recommend corrective actions for underperforming resources

5. Process Optimization

Identify bottlenecks in sales, documentation and approval processes Work with operations and bank teams to reduce TAT Improve overall customer and partner experience

6. Quality, Compliance and Risk Control

Monitor documentation quality and approval rejection reasons Ensure adherence to bank, DSA and RBI guidelines Flag and control mis-selling or policy violations

7. Incentive and Payout Analysis

Track incentives, payouts and productivity-linked earnings Recommend incentive structures aligned with performance goals Ensure transparency in payout calculations

8. Cross-Functional Coordination

Coordinate with sales, operations, bank partners and finance teams Share performance insights to support decision making Act as escalation support for performance-related issues

9. Continuous Improvement and Best Practices

Identify best performing teams, locations and strategies Share best practices across the organization Support training needs based on performance gaps
Job Type: Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

Benefits:

Health insurance Provident Fund
Experience:

Loan: 1 year (Required) Banking: 2 years (Required) Field sales: 2 years (Preferred)
Work Location: In person