Job Description

We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel.
• Unite your passion for audio innovation with high-tech product development.
• Create pitch-perfect, cutting-edge technology that elevates the listening experience.

About the Role
The Credit and Collection Lead is responsible for leading accounts receivable processes, ensuring timely collections, managing credit exposure, and resolving deduction and delinquency issues. This position plays a key role in the global ERP transition (S/4 HANA SAP) and collaborates closely with Sales, Finance, and Senior Leadership across the Lifestyle Consumer Audio business.
You will act as the subject matter expert for credit and collections in North America, with responsibilities that extend to supporting major corporate and global initiatives.
What You Will Do
Credit & Collections Management

• Lead the review of A/R aging to identify and resolve delinquencies.
• Contact customers on collection matters and secure timely payments.
• Partner with senior leadership to pursue delinquent/problem accounts.
• Participate in monthly AR Aging meetings, including presentation preparation.
• Resolve outstanding issues: credits, RMAs, and small balance write-offs.
• Monitor and initiate credit insurance and establish seasonal limits.
• Review customer accounts for potential bad debt write-offs.
• Perform ongoing account and financial reconciliations.

Deduction & Credit Hold Oversight

• Investigate and validate deductions; resolve through credit memos as appropriate.
• Collect unauthorized deductions and work directly with customers.
• Monitor orders that fail credit criteria, taking actions per policy.
• Communicate credit hold issues to Sales, Customers, and Leadership.
• Support month-end close, reporting, and forecast requirements.

ERP Transition (NERP - S/4 HANA SAP)

• Act as a functional lead in the global ERP transition related to Credit.
• Conduct complex analysis and validation of financial and credit processes.
• Collaborate with organizational leaders to prepare and implement ERP changes.
• Manage third-party resources (e.g., WiPro) to ensure accountability and performance.

What You Need to Be Successful

• Bachelor's degree in Finance, Accounting, Business, Economics, or equivalent (preferred).
• Minimum 10 years of progressive experience in Credit and Collections.
• Strong financial acumen, with ability to prepare reports, analysis, and presentations.
• Proficiency in Microsoft Office; knowledge and experience with SAP required.
• Ability to communicate complex concepts effectively across levels.
• Exceptional attention to detail; able to prioritize in a fast-paced environment.
• Self-starter with proven ability to drive improvements.
• Excellent written and verbal communication skills.

Bonus Points if You Have

• Experience in Consumer Electronics, Consumer Products, or related industries.
• Advanced Excel and deep SAP expertise.
• Previous experience leading ERP implementation activities.

What Makes You Eligible

• Willingness to work in a hybrid arrangement in Pune, India.
• Successful completion of a background investigation and drug screen.

What We Offer

• Flexible work environment, including global remote opportunities where applicable.
• Employee discounts on world-class products (JBL, Harman Kardon, AKG, and more).
• Extensive training opportunities through HARMAN University.
• Competitive wellness benefits and tuition reimbursement.
• "Be Brilliant" employee recognition and rewards program.
• An inclusive and diverse work environment that fosters growth and development.

You Belong Here
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
About HARMAN: Where Innovation Unleashes Next-Level Technology
Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you're ready to innovate and do work that makes a lasting impact,
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HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.( )
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