Job Description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
"FICO is seeking a talented and versatile Content Specialist to join our team. In this role, you'll be instrumental in developing high-impact content that empowers our sales teams and excites our audiences. You'll not only create compelling standard sales assets but also provide crucial custom support for individual sales opportunities". - Creative Services - Director
What You'll Do:

• Develop Strategic & Engaging Content: Create compelling, differentiated content, including powerful stories and narratives, that clearly positions FICO's expertise and solutions, aligning with our corporate messaging and customer needs.
• Provide Expert Messaging Support: Act as a key resource for developing core messaging themes and content throughout the production lifecycle, including direct, custom content support for sales representatives on specific opportunities.
• Collaborate & Align: Work closely with marketing teams to produce assets that advance FICO's overall corporate positioning and highlight our solutions across all levels (corporate, portfolio, industry, and solution).
• Design for Versatility and Impact: Create highly modular content that can be easily repurposed across multiple formats and channels, while also enhancing the visual representation of our messaging and strategy.
• Innovate & Elevate: Explore and implement cutting-edge digital solutions and new methods to effectively communicate FICO's value, both internally and externally.
• Ensure Content Excellence & Standards: Review, refine, and enhance content from various teams to ensure its impactful, credible, high-quality, and audience-focused. You'll also help design and communicate guidelines for "gold-standard" messaging and content.
• Lead & Contribute: Participate in, contribute to, and occasionally lead diverse content development initiatives.

What We're Looking For:

• Experienced as a Solution Specialist, Solutions Marketing, Sales Enablement, or Content Development (or equivalent customer-facing) role, preferably within technology or B2B.
• Proven ability to craft compelling stories and narratives.
• Excellent presentation, verbal, and written English skills, with a keen eye for detail.
• Skilled in developing clear, concise, and accurate messaging.
• Adept at providing constructive feedback and refining content.
• Expert-level MS PowerPoint and MS Word skills.
• General understanding of applications and technology.
• Experience working effectively in matrixed and cross-cultural environments.
• Excellent project management skills, capable of managing multiple initiatives.
• Flexible and self-driven, able to produce excellent work with minimal guidance.
• Integrates seamlessly into teams, taking an active expert role.
• Willingness to work EMEA or US hours.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring -- FICO Scores are used by 90 of the top 100 US lenders.

• Fraud Detection and Security -- 4 billion payment cards globally are protected by FICO fraud systems.

• Lending -- 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
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Skills Required