Koyenco Energy Pvt Ltd (Authorized Dealer of Ather Energy)
Location:
Angadipuram,Perinthalmanna
Job Type:
Full-Time
Experience:
(Preferred in automobile or EV service sector)
Job Summary:
Koyenco Energy Pvt Ltd, an authorized Ather Energy dealership, is seeking a dynamic and customer-oriented
Customer Relationship Executive (CRE) - Service
to join our team. The CRE will act as the first point of contact for service customers, ensuring a smooth and professional customer experience from vehicle drop-off to delivery.
Key Responsibilities:
Greet customers courteously and understand their vehicle service needs
Book service appointments and coordinate with the service advisor/workshop team
Maintain daily follow-up on vehicles under service and update customers on progress
Handle customer inquiries, complaints, and feedback with professionalism
Ensure timely vehicle delivery and maintain records of service feedback
Promote value-added services, AMC plans, and extended warranties
Maintain accurate data of customer interactions and service records
Ensure customer satisfaction and build strong long-term relationships
Job Type: Full-time
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
Provident Fund
Work Location: In person
Speak with the employer
+91 7736550025
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