Job Title:CRM Executive (Female Only)
Location:Ghaziabad
Industry: Automobile
Salary: ?15,000 - ?20,000 per month
Experience Required: Minimum 1 Year
Qualification: Graduate (Minimum)
*Computer Knowledge also Mandatory
:
We are looking for a female CRM Executive with prior experience in the automobile industry to join our dynamic team in Ghaziabad. The ideal candidate will be responsible for handling customer relationships, managing queries, and ensuring a high level of customer satisfaction.
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Key Responsibilities:
Maintain and update customer database and service records.
Handle inbound and outbound customer calls and queries.
Follow up with customers for service feedback and appointments.
Coordinate between customers and internal departments for smooth service delivery.
Maintain daily reports and ensure timely communication with the team.
Ensure high levels of customer satisfaction and retention.
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Candidate Requirements:
Gender:Female
Experience: Minimum 1 year in a CRM or customer-facing role, preferably in the automobile sector*
Education:Minimum graduation
Skills:Excellent communication, MS Office proficiency, customer service mindset
Team HR
Helpmate Solution
9027178655
Job Type: Full-time
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Yearly bonus
Experience:
Crm: 2 years (Preferred)
Work Location: In person
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