Job Description

Job Title:

Customer Relations Executive (CRE) - Credit Control

Location:

Kunnamkulam, Kerala (Only local candidates preferred)

Company:

Data Grid Labs

About the Company:

Data Grid Labs operates as the extended back office of Louis Fire & Safety, Abu Dhabi -- a leading name in the fire and marine safety industry with over 26 years of experience. From our Kunnamkulam office, we support all operational, HR, finance, and partial sales functions for our UAE-based parent company.

Additional Information:

Office Hours: 9:00 AM to 6:00 PM, Monday to Saturday

Training will be provided

Freshers with good English skills are encouraged to apply This is

not

a sales or target-based role

Key Responsibilities:

Follow up with customers for pending payments Communicate via phone and email to ensure prompt response Maintain records of communication and update payment status Coordinate with internal teams for escalation if needed

Requirements:

Excellent English communication skills

(spoken and written) are mandatory Strong interpersonal and follow-up skills Ability to handle professional client interactions confidently Familiarity with basic computer operations and email etiquette

Join a stable, international-support environment and grow your career with us!

Apply now if you're proactive, confident, and fluent in English.

Job Types: Full-time, Fresher

Pay: ?12,000.00 - ?15,000.00 per month

Schedule:

Day shift
Supplemental Pay:

Performance bonus
Language:

English (Required)
Work Location: In person