Job Description

Building and Maintaining Relationships:

CREs are responsible for fostering positive relationships with clients to ensure customer satisfaction and loyalty.

Addressing Customer Needs:

They identify and address customer needs, concerns, and complaints, aiming for swift and satisfactory resolutions.

Providing Support:

CREs provide ongoing support to customers, including answering inquiries, processing orders, and managing accounts.

Generating Leads:

They may also be involved in generating new business leads by identifying potential customers and opportunities.

Gathering Feedback:

CREs collect customer feedback to identify areas for improvement and ensure the company's services meet customer expectations.

Following Up:

They follow up with customers to ensure satisfaction and address any outstanding issues.

Working with other teams:

CREs often collaborate with sales, marketing, and other teams to achieve customer satisfaction and drive business growth.
Job Type: Full-time

Pay: Up to ₹27,000.00 per month

Experience:

Customer relationship management: 1 year (Required)
Language:

English (Required)
Work Location: In person