Job Description

:

We are looking for a smart, friendly, and enthusiastic

Customer Relation Executive cum Receptionist

to be the face and voice of our company. As a key point of contact for our clients and visitors, you will handle front-desk operations and assist with customer communication and coordination. The ideal candidate should be fluent in

Hindi, English, and Malayalam

, with a passion for delivering excellent customer service and maintaining client satisfaction.

Key Responsibilities:

Greet and assist all walk-in visitors, clients, and vendors in a professional and courteous manner Manage front-desk operations including handling incoming phone calls, emails, and courier services Maintain visitor logs, appointment schedules, and front-desk documentation Respond promptly to customer inquiries via phone, email, and in-person interactions Coordinate with internal departments (Sales, Service, Accounts, etc.) to resolve customer issues Maintain and update customer databases and CRM systems Conduct regular follow-ups with existing clients to ensure satisfaction and gather feedback Help with documentation, quotations, and basic support to the sales and service teams

Required Skills and Qualifications:

Female candidates preferred

Languages:

Hindi, English, and Malayalam

is mandatory

Education:

Graduation in any stream

Experience:

0-2 year

Freshers

can also apply Strong verbal and written communication skills Proficiency in MS Office (Word, Excel, Outlook) and basic computer operations Good organizational and multitasking abilities
Job Types: Full-time, Fresher

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits:

Food provided Leave encashment Provident Fund
Work Location: In person