Job Description

Customer Project Manager 3

This role needs to work in nightshift

Required Skills:

[Must have and should meet all the below standards for qualifying to this role]


2+ years of project management experience in comparable industries: total experience 4+ years


Experience in managing IT Infra projects


Experience in end-to-end project management of complex projects spanning for more than a year


Handled tracks/ workstreams/ projects independently as part of large programs/ portfolios


Managed the project from start to completion including the resolution of escalated project issues


Creation of a project schedule and plan with financial, resource and material requirements


Hands-on experience in Microsoft Excel and Microsoft PowerPoint


Ability to work during weekends if required (for maintenance/ migration activities, handling escalations etc.)

Good to have:

Agile project management


Telcom/ Service Provider Infrastructure experience is preferred


Technical knowledge on Cisco hardware and software


Experience in contract Change Management process


Experience in managing Partner delivery and commercials when 3rd party technical delivery resources are engaged


Hands-on experience in Microsoft Project, Jira / Rally

Education & Additional Certifications

PMP Preferred (not mandatory), CSM Preferred (not mandatory)


Education: College/University degree or equivalent