Court & Client Relations Manager (hospitality/sports)

Year    MH, IN, India

Job Description

Job Title:

Court & Client Relations Manager (Hospitality/Sports)

Company:

Goodlands

Location:

Mumbai, India

Job Type:

Full-time

Salary:

?30,000 - ?40,000 (Negotiable based on experience)

About Goodlands



Goodlands is a fast-growing sports startup in India, specializing in

pickleball sports products and court construction services

. Featured on

Shark Tank India Season 4

, we are on a mission to build world-class pickleball facilities and promote the sport nationwide.

We are now launching our

premium pickleball courts

and are looking for a professional and dynamic

Court & Client Relations Manager

to handle daily operations, manage client relationships, and generate new business opportunities.

Job Role / Summary



As a

Court & Client Relations Manager

, you will be responsible for

managing the pickleball court operations professionally

, ensuring excellent customer experience, and driving

business growth through sales and client engagement

. This role is ideal for candidates with experience in

hospitality, facility management, or sports clubs

who can bring professionalism and customer-first thinking to our brand.

Key Responsibilities



Manage daily operations of the pickleball court, ensuring smooth facility functioning Welcome and interact with players, members, and visitors in a professional manner Provide excellent hospitality service to enhance customer experience Handle bookings, memberships, and customer queries (online & offline) Promote court usage and upsell products, memberships, and services Build strong relationships with customers to drive repeat business Coordinate with housekeeping, maintenance, and support staff for court upkeep Maintain records of usage, memberships, and revenue reports Assist in organizing events, tournaments, and promotional activities at the court Work closely with the management team to meet business goals

Requirements



Bachelor's degree in Business, Hospitality, Sports Management, or related field

2-5 years of experience

in hospitality, facility management, or sales roles (sports/fitness clubs preferred) Strong English communication skills (spoken & written) Professional personality with customer service orientation Ability to confidently interact with clients and convert inquiries into business Organized, proactive, and able to manage multiple responsibilities Basic knowledge of sales and client relationship management Passion for sports/fitness is an added advantage
Perks:

Work with a Shark Tank India-featured startup

Young, supportive, and fast-growing team

Opportunity to learn and grow with the brand

Employee discounts on sports products

Job Type: Full-time

Pay: ₹200,000.00 - ₹400,000.00 per year

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Experience:

E-Commerce: 2/3 years (Required)

Work Location: In person

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Experience:

Hospitality management: 3 years (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD4341600
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year