Job Description

Key Responsibilities:

Handling Inbound and Outbound Calls:

Tele Counselors answer incoming calls and make outbound calls to follow up on inquiries, generate leads, or provide information.

Providing Information and Guidance:

They explain company products, services, or programs, addressing customer questions and concerns.

Building Relationships:

Tele Counselors establish rapport with customers, understanding their needs and preferences to provide personalized support.

Sales and Persuasion:

Depending on the role, Tele Counselors may be responsible for sales pitching, persuading customers to purchase products or services, and handling objections.

Maintaining Records:

They accurately document customer interactions and updates in CRM systems.

Meeting Targets and Reporting:

Tele Counselors are often expected to meet sales targets, track their performance, and submit reports.

Problem Solving:

Tele Counselors are expected to resolve issues and queries related to products and services
Job Type: Full-time

Pay: From
12,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person