Job Description

Job Summary

Aravaind IVF & Fertility Center is seeking a caring and proactive

CoupleCoordinator

to ensure a positive, supportive, and well-coordinated experience for patients throughout their treatment journey. The candidate will build strong patient relationships, address concerns, and act as a bridge between patients and the clinical team.

Key Responsibilities

Build and maintain positive relationships with patients and their families Guide patients through appointments, procedures, and treatment processes Address patient queries, concerns, and feedback in a timely and empathetic manner Coordinate with doctors, nurses, reception, and billing teams Ensure smooth patient flow and follow-ups Maintain accurate patient records and communication logs Support patient satisfaction initiatives and service quality standards Ensure confidentiality and adherence to healthcare protocols
Qualifications & Requirements

B.sc and Msc Psychology , BHMS,BEMS Fresher & Experience in healthcare, IVF, or patient coordination preferred Strong communication skills in English and local language Empathetic, patient-focused, and professional attitude Basic computer and documentation skills
Experience

Freshers or experienced candidates may apply Salary will be finalized based on qualification and experience
Skills & Competencies

Patient relationship management Communication and interpersonal skills Problem-solving and follow-up Time management Ethical and professional conduct
Job Types: Full-time, Permanent, Fresher

Pay: From ?15,000.00 per month

Benefits:

Provident Fund
Work Location: In person