The counter sales role is crucial in ensuring excellent customer service, maintaining a clean and safe environment, and driving sales growth. Here are the key responsibilities:
Key Responsibilities
1. Handle Cash Counter and Billing: Accurately process customer orders and handle cash transactions.
2. Promote New Menu Items: Offer tastings and promote new menu items to increase customer interest and sales.
3. Collect Customer Feedback: Gather feedback and resolve minor concerns immediately to ensure customer satisfaction.
4. Maintain Grooming and Hygiene Practices: Ensure all staff follow proper grooming and hygiene practices, including uniforms, gloves, and caps.
5. Conduct Daily Checks: Conduct daily checks on food safety, storage conditions, cleanliness, and expiry dates.
6. Maintain Checklists and Logs: Maintain checklists and logs related to cleaning, food quality, and safety compliance.
7. Supervise Outlet Readiness: Supervise outlet readiness and service quality throughout the shift.
8. Handle Dishwashing and Sanitizing: Handle dishwashing and sanitizing of all service tools, including scoopers, blenders, and glasses.
9. Maintain Cleanliness: Clean and sanitize counters, shelves, waste bins, and floor areas, and maintain cleaning logs.
10. Assist in Stock Arrangement: Assist in stock arrangement and pest control practices.
11. Ensure Back-of-House Safety: Ensure back-of-house areas are neat, organized, and safe for operations.
12. Teamwork: Be flexible to work in other roles during heavy business hours, demonstrating teamwork and adaptability.
Requirements
- Good communication and customer service skills
- Ability to work in a fast-paced environment
- Attention to detail and ability to maintain cleanliness and hygiene standards
- Flexibility to work in different roles during peak hours
- Basic knowledge of food safety and handling practices
Benefits
- Opportunity to work in a dynamic and customer-focused environment
- Chance to develop skills in customer service, sales, and teamwork
- Potential for career growth and development in the hospitality industry
Interested candidates may apply at info@kishhospitality.com
Job Types: Full-time, Permanent
Pay: ₹150,000.00 - ₹300,000.00 per year
Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Education:
Bachelor's (Required)
Shift availability:
Day Shift (Preferred)
Willingness to travel:
100% (Preferred)
Work Location: In person
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