Job Description

We are looking for a courteous and efficient

Main Counter Attendant

to manage front-facing customer or visitor interactions. As the first point of contact, the ideal candidate will have a friendly demeanor, strong communication skills, and the ability to handle inquiries, direct people, and manage basic administrative tasks with professionalism and accuracy.

Key Responsibilities:

Greet and assist clients, customers, or visitors in a welcoming and professional manner. Answer general inquiries in person, over the phone, or via email. Direct individuals to appropriate departments, personnel, or service points. Maintain the cleanliness and organization of the main counter/reception area. Manage appointment schedules, visitor logs, and basic paperwork. Receive, sort, and distribute mail and deliveries. Process basic transactions or forms, if applicable to the organization (e.g., ticketing, billing, registration). Monitor visitor activity and follow basic security or ID-checking procedures when necessary. Handle complaints or issues with patience and escalate when appropriate. Maintain up-to-date knowledge of services, schedules, and policies to assist customers accurately.

Requirements:

High school diploma or equivalent; additional training or certification in customer service or front-office management is a plus. Previous experience in a front desk, receptionist, or customer-facing role preferred. Good verbal communication and interpersonal skills. Basic computer proficiency (MS Office, email systems, scheduling software). Ability to work under pressure and manage high foot traffic calmly and efficiently. Polished and professional appearance. Multilingual skills are a plus, depending on the client base.

To Apply:

Please send your resume and a brief cover letter to

hrmanager@dfgservices.in

Job Type: Full-time

Pay: ?12,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person