Job Description

As a Counsellor, you will play a key role in building and nurturing our virtual parent community, especially through

WhatsApp support groups and outreach programs.

You will provide emotional support, conduct group counselling, and drive engagement among parents of children with intellectual and developmental disabilities (IDD). You will also work closely with other teams to coordinate events and activities that support caregivers, particularly in Hindi-speaking regions.

Parent Support and Counseling

Conduct virtual and in-person Support Group meetings, creating a safe, empathetic space for caregivers. Provide group counseling and guidance on managing the emotional and psychological aspects of caregiving. Offer one-on-one support on parenting, government schemes, and therapy-related concerns. Moderate WhatsApp parent communities, respond to ongoing queries, and initiate meaningful discussions. Document all interactions, insights, and impact systematically for internal use.

Community Engagement & Outreach

Drive community-building efforts in Hindi-speaking regions and underserved areas. Coordinate with the outreach team to identify community needs and deliver appropriate programs (e.g., CBR, Saksham). Participate in awareness and capacity-building events and assist in monitoring and evaluation activities.

Inter-team Coordination

Collaborate with content, outreach, and parent training teams to co-create relevant materials and support sessions. Assist in identifying key themes, planning activities, and scheduling support events.

Digital Content (Hindi,Marathi and Telugu)

Support the review and development of Hindi-language content for ease and clarity. Provide suggestions based on field insights to improve relevance and accessibility.

Desired Profile Knowledge

Master's degree in Psychology (Clinical, Counseling, or Social Psychology preferred).

Specific Skills

Prior experience with virtual community management (e.g., WhatsApp groups) is a strong advantage. Familiarity with the social and emotional challenges faced by caregivers of children with IDD. Experience working in the disability domain will be an added advantage.

Experience

3-4 years of experience in counseling, community work, or working with families of individuals with disabilities.

Language

: English and Hindi is a must and additional local languages like Marathi and Telugu would be added advantage

Note

It is mandatory for the candidate to visit the Hyderabad office once every six months for a duration of 5 days. Additionally, the candidate may be required to travel to the office as needed for work-related purposes.
Job Types: Full-time, Contractual / Temporary

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Work from home
Work Location: Remote