Job Description

CAREER OPPORTUNITY

Job Title:

Counselor/Operations Executive

Job Type:

Full-Time (Work from Office)

Location:

Ludhiana, Punjab

Salary:

?15,000 - ?35,000 per month

Qualification:

Graduation

Experience:

Fresher/Experienced

We are seeking a motivated and detail-oriented

Counselor/Operations Executive

to join our team. This role combines customer support with operational tasks, ensuring smooth coordination and excellent service delivery. The ideal candidate will have strong communication skills, a customer-focused mindset, and the ability to manage multiple tasks effectively.

Key Responsibilities

Customer Counseling:

Engage with clients to understand their needs and provide appropriate guidance. Address customer inquiries via phone, email, and in-person interactions. Assist in helping customers understand available services and processes.

Appointment Coordination:

Schedule and manage client appointments and meetings. Follow up to confirm appointments and ensure timely feedback.

Operational Support:

Maintain accurate client records and ensure documentation is up to date. Collaborate with internal teams to optimize processes and workflows. Provide prompt responses to queries and troubleshoot issues effectively.

Administrative Tasks:

Support daily office operations and maintain an organized work environment. Assist in preparing reports, managing schedules, and tracking key performance metrics.

Skills & Requirements

Education:

Graduate in any discipline.

Experience:

Open to freshers and experienced candidates. Strong verbal and written communication skills. Proficiency in MS Office and basic computer applications. Excellent organizational and problem-solving skills. A positive attitude with the ability to work both independently and as part of a team.

Why Join Us?

Competitive salary package. Opportunities for career growth and skill development. A collaborative and friendly work environment. Comprehensive training and support.
Job Type: Full-time

Pay: ?15,000.00 - ?35,000.00 per month

Work Location: In person