Job Description

Key Responsibilities

Individual Counseling

: Conduct one-on-one sessions with students to understand their academic interests, strengths, and career aspirations.

Academic & Career Guidance

: Assist students in selecting suitable courses, programs, and institutions that align with their goals.

Application Support

: Guide students through the application process, including essay writing, interview preparation, and documentation.

Workshops & Seminars

: Organize sessions on topics like study skills, time management, and career exploration.

Assessment Administration

: Administer and interpret aptitude, personality, and career assessment tests to help students identify their strengths and preferences.

Collaboration

: Work closely with teachers, parents, and educational institutions to monitor and support student progress.

Resource Provision

: Provide students with information on scholarships, internships, and other educational opportunities.

Record Keeping

: Maintain accurate and confidential records of student interactions, progress, and outcomes.

Essential Skills & Qualities

Empathy & Active Listening

: Understanding and addressing students' concerns and aspirations.

Strong Communication

: Ability to convey information clearly and effectively, both verbally and in writing.

Problem-Solving

: Identifying challenges and developing strategies to overcome them.

Confidentiality

: Maintaining the privacy of student information and building trust.

Organizational Skills

: Managing multiple tasks and responsibilities efficiently.

Cultural Competence

: Understanding and respecting diverse backgrounds and perspectives.

Technological Proficiency

: Utilizing digital tools for assessments, record-keeping, and communication.

Educational Requirements

Bachelor's Degree

: In Education, Psychology, Sociology, or a related field.

Master's Degree

(Preferred)*: In Counseling, Educational Psychology, or a specialized area of guidance.

Certifications

: Relevant certifications in counseling or career guidance can enhance credibility.

Responsibilities

Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) Order front office supplies and keep inventory of stock Update calendars and schedule meetings Arrange travel and accommodations, and prepare vouchers Keep updated records of office expenses and costs Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements and skills

Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus
Job Types: Full-time, Permanent, Fresher

Pay: ?8,086.00 - ?14,000.00 per month

Schedule:

Day shift Morning shift
Experience:

Microsoft Office: 1 year (Preferred) Front desk - Receptionist: 1 year (Preferred) total work: 1 year (Preferred)
Language:

* English (Required)