Job Description

Urgent Opening for Counsellor with DR.AGARWALS EYE HOSPITALS LTD for Kumbakonam, Thanjavur Location, Tamil Nadu

Please share updated resume with krishnamoorthy.c@dragarwal.com or Whatsapp -

88834 64751

Welcome and guide patients after a doctor consultation, ensuring they clearly understand the diagnosis and treatment options. Explain the details of surgeries, lens types, and available packages with empathy and accuracy. Coordinate between patients, doctors, and support departments to ensure smooth pre- and post-operative processes. Counsel patients for elective procedures (like cataract, LASIK, retina, glaucoma, etc.) and encourage timely decision-making. Follow up with patients who have postponed or deferred surgery to achieve conversion targets. Maintain and update counselling registers, surgery conversion sheets, and daily MIS reports. Ensure proper financial counselling, explaining cost components and payment options. Support marketing and patient relationship activities for increasing patient walk-ins and conversions. Assist in organizing patient awareness camps and outreach programs when required. Uphold the hospital's brand standards by maintaining confidentiality, empathy, and professionalism in every interaction.

Qualification:

Any Graduate (Preferably B.Sc / M.Sc in Life Sciences, Psychology, or related field)

Experience:

Minimum

1 year

of experience in patient counselling, preferably in a hospital or healthcare setup.

Preferred:

Experience in eye hospital/ophthalmology counselling will be an added advantage.

Thanks & Regards,

Krishnamoorthy C

Assistant Manager - HR

Dr. Agarwals Eye Hospital

Mobile: 88834 64751

Email :

krishnamoorthy.c@dragarwal.com

www.dragarwal.com

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹22,000.00 per month

Work Location: In person