Counsellor And Front Office Executive
Year Delhi, Delhi, India
Job Description
Enhance your reach for an exciting & challenging opportunity at QI Spine as Patient CounsellorJob Responsibility:
- Front office management and daily coordination with consultant / clinic head basis of the treatment advised by them.
- Help patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the payment structure of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.
- Communication Skills
- Empathy
- Convincing Skills
- Multi-tasking
- Ownership/Accountability
- Any HSC/Graduate
- Must know Microsoft Excel
- Must be able to work under stress
- Software Efficiency
- Health insurance
- Provident Fund
- Day shift
- Evening shift
- Morning shift
- Performance bonus
- Yearly bonus
- How early can join?
- Handling front desk operations: 2 years (Required)
- Cash management & Billing: 2 years (Preferred)
- Selling healthcare packages: 2 years (Required)
- Fluent English (Required)
+91 9930043556
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Job Detail
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Job IdJD2912603
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, Delhi, India
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EducationNot mentioned
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ExperienceYear