Counsellor Cum Call Centre Manager Job in Aastha Hospital

Counsellor Cum Call Centre Manager

Year DL, IN, India

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Job Description

The Counsellor Cum Call Centre Manager oversees the daily operations of the call center while also providing direct patient counselling and support. The candidate requires strong communication, leadership, and multitasking skills.

Responsibilities

Call Centre Management:-

Manage daily operations

Supervise and train staff

Monitor performance

Develop strategies.

Create schedules.

Implement best practices.

Patient Counselling:-

Provide guidance

Offer emotional support.

Manage inquiries & their resolution

Maintain confidentiality.

Facilitate communication.

Qualification: Bachelor of business administration or Bachelor Degree in Psychology.

Preference shall be given to candidate with three or more years of experience as a Counsellor & Call Centre Team leader in a multispeciality hospital.

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance
Education:

Bachelor's (Required)
Experience:

total work: 7 years (Required) Digital Marketing in a Multispecility Hospital: 5 years (Required)
Language:

English (Required)
Work Location: In person

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Job Detail

Job Id

JD4549590
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

DL, IN, India
Education

Not mentioned
Experience

Year

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