Job Description

Job Title: Student Enquiry Executive / Spoken English Counsellor

Organization: Sheetal Academy

About Us:

Established in 1989, Sheetal Academy has been a pioneer in Spoken English education for over 36 years , transforming lives across India and around the world. With students from diverse countries, we specialize in teaching English for real fluency -- now expanding globally with our new Arabic-to-English and Urdu-to-English learning programs tailored for Gulf countries.

Our teaching philosophy emphasizes personalized guidance , unlimited duration until fluency, and authentic communication -- without false promises or artificial selling tactics.

Position Overview:

We are looking for dedicated, confident, and empathetic professionals to handle student enquiries from across the world . The role involves explaining our unique teaching methods , program features, and ensuring every potential student experiences a professional yet human touch while interacting with our academy.

Work Timings (Shift Options):

1:00 PM - 9:00 PM -- Office Shift

7:00 AM - 3:00 PM -- Office Shift

10:00 PM - 5:00 AM -- Work from Home

Key Responsibilities:

Attend domestic and international student enquiries via phone, WhatsApp, and online meetings.

Explain Sheetal Academy's method of teaching, course structure, and success stories in a clear and inspiring manner.

Convert highly positive leads (already 90-100% inclined) into successful admissions with warmth and integrity.

Maintain honest communication -- no false promises, no exaggerations, and no artificial commitments.

Ensure every interaction reflects the prestige and values of Sheetal Academy.

Coordinate with the academic team to schedule demo sessions and follow-ups.

Provide regular reports and feedback to management regarding enquiry trends.

Desired Candidate Profile:

Excellent communication skills in English; knowledge of Arabic or Urdu will be an advantage.

Pleasant personality with a genuine human touch in communication.

Strong understanding of spoken English learning needs of students from various countries.

Confident, patient, and empathetic listener.

Basic computer literacy and familiarity with WhatsApp, Google Meet, or Zoom.

Prior experience in education counselling, tele-counselling , or student relationship management preferred.

Compensation:

Salary no bar -- depends upon the caliber , communication skill , and experience of the candidate .

Work Location: 704, Surya House, Opposite RN Gandhi School, Vidyavihar East 400077.

Flexible - Online or Office-based (depending on region and candidate profile).

Why Join Sheetal Academy:

A respected brand with 36 years of legacy and students across the globe .

Work with an organization that values ethics , professionalism, and humanity .

Opportunity to grow with global expansion into Gulf countries and beyond.

Be part of a mission that genuinely changes lives through English fluency .

Contact for Details:

Sachin Mishra - 8433657225

sachinmishra902255@gmail.com

Job Types: Full-time, Fresher, Freelance

Pay: ?12,000.00 - ?50,000.00 per month

Benefits:

Work from home
Work Location: In person