Provide personalized academic counseling to help students and professionals choose the right courses based on their career goals, educational background, and interests in psychology.Responsibilities:- Counsel prospective candidates (students/working professionals/parents) on suitable learning programs- Conduct detailed needs assessments to align academic and career goals- Follow up on leads via phone, email, and other channels to drive enrollments- Provide accurate information about course content, structure, duration, and outcomes- Stay updated on EdTech trends and offerings for personalized guidance- Collaborate with sales and marketing teams to meet enrollment targets- Build and maintain relationships to ensure smooth onboarding- Track and record all student interactions and status in CRM systems- Offer post-enrollment support and resolve student queriesQualifications:- Bachelor's degree (Psychology preferred)- 6+ months experience in counseling or EdTech sales- Strong communication, listening, and problem-solving skills- Familiarity with CRM tools and virtual communication platforms (ref:updazz.com)
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