Job Description

Job description:

Customer Support Executive (Work from Office)

Freshers and Experienced both can apply

Work Schedule:

Shift: 9 hours per day (including breaks)

Working Days: 6 days a week (rotational)
Female day shift only

Week Off: Rotational

Cab Facility: Not applicable

Key Responsibilities:

Handle inbound customer calls professionally.

Resolve customer queries effectively and efficiently.

Provide accurate and updated information about the company .

Ensure customer satisfaction through quality service.

Document customer interactions appropriately in the system.

Requirements:

Prior BPO experience required (proof of experience mandatory).

Must possess an experience certificate (for experienced roles).

Key Skills:

Strong verbal communication skills in English and Hindi.

Good problem-solving abilities and a proactive approach.

Ability to multitask and handle pressure in a fast-paced environment.

Customer-centric attitude and willingness to learn.

Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?20,000.00 per month

Benefits:

Health insurance Life insurance Provident Fund
Work Location: In person