to handle customer queries, provide information about products/services, and ensure customer satisfaction through effective communication.
Key Responsibilities:
Handle inbound and outbound calls.
Resolve customer queries and complaints promptly.
Maintain customer records and update databases.
Provide accurate information regarding company products or services.
Ensure excellent customer experience in every interaction.
Follow up with customers when necessary.
Required Skills:
Good communication skills in and English.
Basic computer knowledge (MS Office, CRM tools).
Problem-solving attitude.
Ability to work in a team and under pressure.
Polite and professional behavior.
Job Type: ₹???-????
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
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Work Location: In person
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