Job Description

Position Title: Trainer - Corporate Employees

Department: Training & Development / Human Resources

Reports To: Training Manager / HR Head

Role Overview:

The Trainer will be responsible for designing, delivering, and evaluating training programs for employees within the cosmetics industry. This includes product knowledge, customer handling, sales techniques, grooming standards, and compliance with company policies. The role ensures employees are well-equipped to represent the brand, achieve sales targets, and maintain service excellence.

Key Responsibilities:

Training Delivery:

Conduct induction programs for new employees. Deliver training on product knowledge, ingredients, usage, and benefits. Train staff on sales techniques, customer service, and soft skills. Conduct grooming and professional etiquette sessions aligned with brand image.

Content Development:

Design training modules, presentations, manuals, and e-learning content. Update training materials regularly as per new product launches and industry trends.

Performance Monitoring:

Assess training effectiveness through evaluations, tests, and role-plays. Identify knowledge or skill gaps and provide refresher training. Share training feedback reports with management.

Coordination & Compliance:

Collaborate with HR, Sales, and Marketing teams for training schedules. Ensure employees follow industry standards, company SOPs, and regulatory guidelines. Maintain training records and documentation.

Key Skills & Competencies:

Strong knowledge of cosmetics, skincare, haircare, and personal care products. Excellent communication, presentation, and interpersonal skills. Ability to motivate and engage employees. Understanding of sales, merchandising, and customer psychology. Good organizational and time-management skills. Proficiency in MS Office and training tools.

Qualifications & Experience:

Bachelor's degree in Cosmetics, Cosmetology, Science, Pharmacy, or related field. Certification in Training & Development / Learning & Development preferred. Minimum 3-5 years of experience in training employees in cosmetics, beauty, retail, or wellness industry. Prior experience in sales training, product training, or corporate training is highly desirable.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person