As a Travel Consultant, you will assist clients in planning and booking their ideal vacations. You will provide personalized recommendations based on clients' preferences and needs, support the booking process, and ensure a seamless travel experience from start to finish. Your role involves collaborating with senior consultants, handling administrative tasks, and contributing to achieving the team's sales targets.
Key Responsibilities:
Client Consultation:
Engage with clients to understand their travel preferences, budget, and requirements.
Offer tailored holiday packages and travel solutions based on client needs.
Booking Management:
Assist in booking flights, accommodations, and other travel arrangements.
Process and confirm reservations, ensuring accuracy and compliance with client requests.
Administrative Support:
Prepare and maintain travel documentation, including itineraries and vouchers, end to end transactions.
Handle client inquiries and resolve issues promptly and professionally.
Co-ordination with other departments or offices in India or Globally
Market Research:
Stay informed about travel trends, destinations, and industry developments.
Provide clients with up-to-date information on travel options and promotions.
Sales and Customer Service:
Support the team in achieving sales targets through effective upselling and cross-selling.
Deliver exceptional customer service and build lasting client relationships.
Qualifications:
Education:
Bachelor's degree in Hospitality, Tourism, Business, or a related field preferred.
Experience:
Previous experience in a customer service, Travel agencies, operations or sales role is advantageous but not required.
Strong interest in travel and tourism.
Experience in any of the tools like Amadeus, Galileo or Saber is a
MUST
Skills:
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office and basic understanding of booking systems.
Strong organizational skills and attention to detail.
Ability to work collaboratively in a team environment
Personal Attributes:
Enthusiastic, proactive, and eager to learn.
Ownness of work and responsible behavior
Customer-focused with a passion for delivering exceptional service.
Adaptable and able to handle multiple tasks efficiently.
Efficiency to work in team and under pressure
Punctuality and Regular Attendance at work
Job Type: Full-time
Pay: ?30,000.00 - ?50,000.00 per month
Application Question(s):
Open to Work in Flexible shift as per clients needs
Education:
Bachelor's (Required)
Experience:
Travel planning: 3 years (Required)
Language:
English (Required)
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.