Job Description

About US:

Cosmos Sports World LLP

is a prominent provider of sports goods, including equipment, accessories, apparel, and footwear, serving a diverse range of sports customers from individuals to institutions and clubs. With a strong presence for 22 years in the industry, our establishment in Kozhikode is also an authorised retailer of renowned brands like Adidas, Nike, Yonex, Ashaway. We are dedicated to expanding our business scope, from manufacturing to offering sports infrastructure facilities through our well-equipped research and development wing.

Role Summary:

We are looking for a passionate and experienced

Corporate Sales Trainer

to lead the learning and development initiatives for our retail sales teams across Kerala. The role involves designing, delivering, and continuously improving training programs that enhance sales performance, customer service excellence, and product knowledge across all Cosmos stores.

Key Responsibilities:

Design and execute comprehensive training programs for in-store sales staff, covering:

Sales techniques and product demonstration

strategies specific to sports retail

Soft skills

and

customer engagement

training Organizational skills and

in-store workflow efficiency

Conduct

Boot Camp onboarding sessions

for new hires to equip them with core retail, brand, and product knowledge. Deliver training through

classroom sessions, live virtual classes, and e-learning modules

. Use

gamification and interactive training methods

to create high-energy, engaging sessions. Create and manage a

training calendar

to schedule sessions across multiple locations and roles. Collaborate with

Store Managers (SMs)

and

Sales Operations Managers (SOMs)

to assess team performance, training needs, and align training content with store-level and business goals. Continuously update training content to reflect

new product launches

, seasonal campaigns, and promotional strategies. Embed the

Cosmos Culture of "Live to Move"

into all training interventions, fostering enthusiasm and brand alignment. Measure the effectiveness of training sessions through pre/post assessments, store KPIs, and employee feedback. Provide

individual coaching and mentoring

to underperforming staff or high-potential employees for career development. Maintain accurate training records, attendance logs, and generate reports for leadership on training outcomes and recommendations. Work in partnership with HR, Store Operations, and senior leadership to ensure all training initiatives support

business growth, compliance, and employee development

.

Research and develop high-quality, engaging training materials

, manuals, and visual aids tailored to the retail sports industry, ensuring alignment with brand standards and learning objectives.

Required Skills and Qualifications:

Bachelor's degree in Business, HR, Psychology, or related field.

2-4 years of experience

in training and development, preferably in

retail, FMCG, or sales-driven environments

. Strong understanding of

retail sales dynamics

, especially in the sports/lifestyle segment. Excellent communication, presentation, and facilitation skills. High-energy, engaging trainer who can inspire diverse frontline teams. Experience in using

LMS platforms, online tools, and blended learning models

. Strong organizational and planning capabilities to manage training across multiple retail locations. Willingness to

travel extensively across Kerala

. Ability to

collaborate across departments

and influence store-level performance through training.

Preferred Attributes:

Prior experience in the

sports retail

or branded retail environment. Strong background in

customer service training

and experience-driven selling. Demonstrated ability to incorporate

company values and culture into training

content. Analytical mindset to assess training ROI and effectiveness metrics.


Job Type: Full-time

Willingness to travel:* 25% (Required)