Job Description

####

Corporate Salary Manager-Branch Banking

Multiple locations








Department
SOUTH BUSINESS
Job posted on
Aug 22, 2025
Employee Type
Permanent
Experience range (Years)
7 years - 10 years

I.

POSITION DESCRIPTION

JOB TITLE

Corporate Salary Manager

GRADE

CM

DEPARTMENT

Retail Liabilities & TASC

LOCATION

Branch

SUB-DEPARTMENT

Branch Banking

TYPE OF POSITION

Full-time

REPORTS TO

Regional Head-Corporate Salary

REPORTING INTO

NA

II.

ROLE PURPOSE & OBJECTIVE

This role is responsible to manage corporate salary account fulfilment and service along with acquiring new customers for liabilities from open market.


The incumbent will assist the region in sales fulfilment and servicing the corporate and corporate salary account holders and enhance relationship with the existing customers by cross-selling products and services as per the profile & need of the customers.


The role is also responsible for on-boarding customers over Ujjivan Digital channels and drive usage of digital of channels.

III.

SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

Entire Corporate Salary portfolio for the region: 25 Crs

Customer size: 5,000

TPP income: 10 Lacs

Forex Fee income: NIL

Other income such as MF etc: 0.50 Lacs/month


Interact & collaborate with various stakeholders of the region. Cross sell of RD, FD, Insurance, Assets etc. which helps in value build up. Ensure product mix for sale of high value variants & quality of acquisition.

IV.

KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business

Meets the set targets on liabilities in terms of opening new accounts & driving salary upload for the existing customer Maintains the database of the corporate prospects, assists region in acquisition of the corporates and services the relationships thereafter

Understands needs and Cross sells to customers who meet the criteria for different liability and TPP products as per the profile of the customer

Generates leads for asset products (PL, Hl, VL etc.) of Ujjivan and passes quality leads to respective team

Shares customer insights/product and process related feedback with the Corporate Salary Manager

Ensure a monthly salary credit percentage of 70% and above each month

Customers

Interacts with customers in a courteous and professional manner; provides prompt, efficient and accurate services

Plans and implements customer engagement drives and on-boards customer on Ujjivan digital channels for day-to-day transactions

Resolves the customer queries on salary account, FD / RD, remittances & TPP products

Assists customers on Ujjivan asset products and get in touch with concerned team in branch

Internal Processes

Guides the customer to fill the 'Account Opening Form'; ensures receipt and verification of KYC documents; obtains customer signatures on all mandatory documents

Guides corporate in documentation for company code creation

Strictly adheres & maintains compliance to KYC norms

Learning & Performance

Maintains up to date knowledge of the Corporate Salary Product and other liabilities products along with working knowledge of other products offered in the branch

Ensures adherence to training man-days/ mandatory training programs for self Ensures goal setting, mid-year review and performance appraisal processes are completed within specified timelines

V.

MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

Graduate or Post Graduate, preferably in commerce and related streams

Experience

7-10 years of experience with minimum 3+ years in Corporate Salary Business.

Strong experience in managing corporate relationships and payroll banking solutions.

Certifications

Functional Skills

Knowledge on retail banking products

Documentation skills

Process compliance focus

Communication skills: fluent in the local language/English

Behavioral Skills

Courteous customer service skills Time Management

Selling skills

Telephonic cold calling skills

Willingness to travel & relocation as per business requirements and career opportunities

Competencies

Execution

Customer Focus

Managing Relationships

Decision Making

Delegation

VI.

KEY INTERACTIONS

INTERNAL

EXTERNAL

Branch Team - BM and Sales teams; Operations team

Regional Product & Marketing team

State HR


NA



PREPARED BY Liju Thomas

DATE 29th May'25



REVIEWED BY Hitendra Jha

DATE 29th May'25



LAST UPDATED BY TM Team

DATE 05th June'25