Job Description

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Corporate Relations Manager in Facility Management

is a strategic role responsible for managing and nurturing relationships with key stakeholders, including corporate clients, tenants, vendors, and internal departments. This position ensures the efficient operation of a company's facilities while aligning with overall business objectives and maintaining a positive corporate image.

Key Responsibilities

Client and Tenant Relations:

Act as the primary point of contact for corporate clients and tenants, addressing their needs, resolving issues, and ensuring a high level of satisfaction with facility services.

Vendor and Contract Management:

Oversee the selection, negotiation, and management of contracts with external service providers (e.g., cleaning, security, maintenance). Ensure all vendors meet contractual obligations, performance standards, and budget requirements.

Operational Oversight:

Collaborate with the facility management team to ensure smooth day-to-day operations, including maintenance, repairs, security, and cleaning. Monitor key performance indicators (KPIs) to ensure service quality and efficiency.

Strategic Planning:

Develop and implement long-term facility strategies that support business growth and cost-efficiency. This includes managing budgets, forecasting expenses, and planning for future needs such as renovations or space optimization.

Compliance and Risk Management:

Ensure all facilities and operations comply with health, safety, and environmental regulations. Conduct regular audits and risk assessments to maintain a safe and secure working environment.

Internal Collaboration:

Work closely with departments like HR, finance, and IT to align facility services with their needs. Communicate changes, project timelines, and operational updates effectively across the organization.
Skills and Qualifications

Communication Skills:

Exceptional verbal and written communication is essential for interacting with diverse stakeholders, from C-level executives to on-site maintenance staff.

Relationship Management:

The ability to build and maintain strong, positive relationships with clients, vendors, and internal teams is a core requirement.

Problem-Solving:

Must be adept at identifying and resolving complex issues quickly and efficiently, often under pressure.

Financial Acumen:

Strong skills in budgeting, cost management, and financial reporting are crucial for this role.

Project Management:

Experience in planning, executing, and overseeing projects related to facility improvements, office moves, or new installations.

Technical Knowledge:

While not an engineer, a solid understanding of building systems (HVAC, electrical, plumbing) and facility management software is highly beneficial.

Education and Experience:

A bachelor's degree in facility management, business administration, engineering, or a related field is typically required. Several years of experience in facility management, corporate relations, or a similar role is also a standard prerequisite.
Job Type: Full-time

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

Cell phone reimbursement Provident Fund
Work Location: In person