Job Description

Responsible for Corporate membership sales for the Club. Clear understanding of the Clubs business strategies then set goals and to determine action plans to meet those goals as directed by SM manager. Represent Clubs in various events and exhibition. Answer telephone and respond to caller inquiries in a pleasant manner. Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.) Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Responsible for coordinating internally with the sales marketing team. Generating reports, preparing proposals, collections details, coordinating with clients suppliers. Prepare sales related documents throughout the sales process (e.g., proposals, contracts) Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.). Assist sales team by managing schedules, filing important documents and communicating relevant information. Arrange, Record and co ordinate meetings, events and any appointments. Interaction with client in regards to leads, hotel needs and client travel. Meets with clients in the absence of the Director of Sales or Sr. Sales Managers to effectively and professionally convey details of the sale to the client. Establishes strong relationships with vendors to ensure maximization of hotel revenue. Ensures all documents produced by the Sales Department (i.e. BEOs, contracts, rooming lists, proposals) are completed accurately and on time. Respond to complaints from customers and give after sales support when requested. Ensure the adequacy of sales related equipment or material are available at all times. Other duties as assigned by your Reporting manager Candidate Profile Graduate/ Diploma from an accredited university in Business Administration/Marketing. At least 02 to 05 years experience as a sales coordinator of a medium sized Club/Hotel of international 4 or 5 star standards Knowledge of accounting and excel.

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