Job Description

About RM Ventures:

RM Ventures is a leading

Managed Service Provider (MSP)

specializing in

IT infrastructure services

for international end users. We deliver support through both

voice and non-voice processes

, ensuring seamless and reliable IT solutions across borders. To maintain our global service excellence, we are looking for a

Corporate English Trainer

who can elevate our team's communication and professional standards to match international client expectations.

Position Overview:

The

Corporate English Trainer

will be responsible for enhancing communication skills across the organization, focusing on

spoken English, business/professional English, client communication, workplace etiquette, and body language

. This role involves

designing customized training strategies, implementing performance evaluation frameworks, recommending certifications

, and

assessing employee readiness for international voice support processes

.

Key Responsibilities:

Training & Facilitation:

Conduct interactive sessions on

spoken English, business English, and client communication etiquette

. Train employees on

formal communication, professional vocabulary, and workplace etiquette

for international end-user interactions. Coach employees on

non-verbal communication, tone, accent clarity, and cultural sensitivity

in global business contexts. Design

tailored training modules

based on employee proficiency levels and business requirements.

Program Development & Customization:

Develop

strategic learning roadmaps

to align with our client service standards. Suggest and integrate

recognized certifications

(e.g., Business English, Accent Neutralization, Communication Skills).

Performance Evaluation & Reporting:

Implement structured

performance measurement strategies

to track employee progress. Provide

detailed evaluation reports

and recommend improvement plans where required. Collaborate with HR and Operations to

bridge training outcomes with our process needs

.

Assessment for international Voice Support Processes:

Evaluate trainees on

pronunciation, accent clarity, listening skills, confidence, and client-handling ability

. Recommend the

suitability of employees for deployment in international voice support processes

. Suggest

further development interventions

for employees who need additional training.

Key Skills & Competencies:

Strong command of the

English language, phonetics, grammar, and business vocabulary

. Expertise in

corporate/business communication and client-facing interactions

. Ability to design and deliver

customized training modules and performance assessments

. Excellent facilitation, presentation, and interpersonal skills. Experience with

BPO/IT services/voice support environments

is highly desirable.

Qualifications:

Bachelor's/Master's degree in English, Communication, Linguistics, or related field. Certifications in

Business English / Accent Neutralization / Corporate Communication / Training & Development

preferred. Minimum

3-5 years of corporate training experience

, preferably in IT services, BPO, or MSP environments.

Why Join RM Ventures?

Be a part of a fast-growing

international IT services provider

. Play a key role in shaping a

client-ready workforce

for global processes. Opportunity to

design and implement impactful training strategies

that directly contribute to organizational success.
Job Types: Full-time, Part-time, Contractual / Temporary

Pay: ₹10,000.00 - ₹30,000.00 per month

Work Location: In person