We are looking for a detail-driven Business Operations Associate to support core partner operations. This role manages network collections, vendor payments, courseware logistics, partner communication, and MIS reportingensuring smooth coordination between internal teams and external partners for efficient, compliant, and timely execution.
Key Responsibilities
Partner Relations & Management
Act as the primary operations contact for franchise partner centres.
Facilitate timely communication of operational policies, deadlines, and updates to partners.
Support partners in resolving queries related to payments, software access, and compliance.
Track partner-wise collections and performance metrics to aid leadership in decision-making.
Help onboard new partners by coordinating operational setup and documentation requirements.
Vendor & Inter-Department Liaison
Communicate regularly with vendors to follow up on invoice submissions and pending payments.
Work closely with internal departments (Finance, Procurement, Admin) to ensure smooth approval flows and timely payment execution.
Address and resolve invoice discrepancies or mismatches in coordination with concerned teams.
Coordinate with software providers and other vendors on deliverables.
Payment & Documentation Management
Track, validate, and maintain logs of all vendor invoices with corresponding approvals and documentation.
Update real-time trackers for payments (pending, processed, and upcoming) and share visibility with leadership.
Raise alerts for delayed payments, incorrect billing, or compliance issues proactively.
Reporting & MIS
Prepare periodic reports (daily/weekly/monthly) summarizing collection inflows, and outstanding dues from the network.
Maintain well-structured digital and physical repositories of all financial documents, including POs, invoices and software procurement details.
Generate MIS reports for business heads reviews.
Languages Known: English, Tamil, & Hindi [Mandatory]
Company profile: https://caddcentre.com/
Regards,
Irene
9840851677
ccts.careers@caddcentre.
com
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?40,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Performance bonus
Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Vendor management: 1 year (Preferred)
Customer relationship management: 1 year (Preferred)
Microsoft Excel: 3 years (Preferred)
Language:
English (Preferred)
Hindi (Preferred)
Location:
Chennai, Tamil Nadu (Preferred)
Work Location: In person
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