Job Description

Role overview

We are looking for a dynamic and experienced Corporate Communication

Trainer

to enhance the communication effectiveness of our team. The trainer will be responsible for identifying gaps, designing modules, and delivering interactive training sessions focused on improving client communication, verbal fluency, sentence structure, vocabulary, and internal communication presence.

Key Responsibilities

Conduct communication assessments to identify participant skill gaps. Deliver training sessions on: Client communication professionalism Clarity, tone, and structured communication Verbal fluency, articulation & word selection Sentence formation and vocabulary building Internal communication confidence and impression-building Develop conversational, activity-based, and scenario-based learning modules. Provide individual feedback, coaching, and improvement plans. Create training materials, assessments, and post-training evaluations. Track learner progress and present reports to management. Collaborate with HR/L&D to customize training as per team requirements. Ensure training readiness for future client-facing responsibilities.

Requires Skills

Strong command over English (spoken and written). Excellent communication, articulation, and interpersonal skills. Ability to simplify concepts and deliver them in an engaging way. Expertise in client communication, professional etiquette, and vocabulary usage. Experience in soft skills or corporate training. Ability to coach individuals with patience and empathy. Presentation, facilitation, and assessment abilities.

Qualifications

Bachelor's degree in any field (preferred: Communications, Training, English). Certification in soft skills/communication training.

Preferred Experience

Prior experience training corporate teams or fresh talent. Understanding of client communication, BPO/IT communication needs, or corporate etiquette. Experience in conducting workshops, coaching sessions, or communication improvement programs.
Job Types: Full-time, Permanent

Pay: ?1,500.00 - ?2,000.00 per hour

Benefits:

Health insurance Leave encashment
Application Question(s):

How many years of relevant experience do you have for this role?
Education:

Bachelor's (Preferred)
Work Location: In person