Job Description

Role Overview:

The Corporate Host will serve as the

first point of contact and brand ambassador

for the luxury store, ensuring every guest receives a warm, personalized, and memorable welcome. The role is centered on

elevating client experience

through hospitality, attention to detail, and seamless coordination with the sales and guest relations teams.

Key Responsibilities:

Guest Reception:

Welcome clients with warmth and professionalism, ensuring a smooth and pleasant arrival experience.

Client Engagement:

Offer personalized assistance to guests, anticipate their needs, and guide them through the store experience.

Hospitality Service:

Offer refreshments, ensure comfort, and manage client waiting areas to maintain an impeccable environment.

Coordination:

Liaise with sales, guest relations, and store management teams for efficient client flow and service support.

Event Support:

Assist during private events, client appointments, and in-store experiences to maintain luxury service standards.

Brand Representation:

Reflect the brand's elegance and values through demeanor, grooming, and communication.

Guest Feedback:

Collect and communicate client feedback to enhance the overall in-store experience.

Operational Support:

Ensure all hospitality supplies and service touchpoints are maintained and replenished.

Skills & Attributes:

Exceptional communication and interpersonal skills. Graceful presence with impeccable grooming and etiquette. Strong sense of discretion, poise, and emotional intelligence. Customer-centric attitude with attention to detail. Ability to multitask and stay composed under pressure. Fluent in English (knowledge of additional languages is an advantage).

Qualifications & Experience:

Graduate / Diploma in Hospitality, Luxury Management, or related field. Minimum

3-6 years

of experience in

luxury retail, hospitality, or guest relations

. * Prior experience in

5-star hotels or high-end brand environments

preferred.